Exchange & Refund

10-Day Exchange & Refund Policy

Exchange Policy (All Orders including COD)

You can exchange your product within 10 days of delivery.

  • Send the product back through any courier service.
  • The item must be unused, in original packaging, and with tags.
  • Write your required exchange on the back of the invoice.

Processing Time: 2–4 days to reach us. Exchange processed within 24–48 hours.

💬 Contact on WhatsApp

Refund Policy (Prepaid Orders Only)

  • Refund processed in 7–8 working days.
  • Delivery charges are non-refundable.

Exchange With Other Items

  • COD: Same or higher price item
  • Prepaid: Any price item

Return / Shop Address

Footwear Menders
Shop G7, Ground Floor, Midway Centrum Mall,
6th Road, Rawalpindi
WhatsApp: 0343-8528184

Contact

WhatsApp: 0343-8528184 / 0305-5369911
Call: 0336-0115881 / 051-4853049
Email: info@footwearmenders.com